Shipping policy
Policy Summary — Free standard shipping (2-5 days) on every US order. Free express shipping (1-3 days) on orders over $128.
Welcome to La Petite Labs! Below you’ll find all the details about our shipping process to ensure a smooth experience with your order.
Processing Time
- All orders are processed within 0-2 business days (excluding weekends and holidays).
- You will receive a notification with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
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Domestic Shipping within the US:
- Free Standard Shipping: 2-5 business days – Complimentary for all orders
- Free 2-Day Express Shipping: 1-2 business days – Complimentary for orders over $128
Shipping Restrictions
- We currently ship exclusively to the US. If your country is not listed, please contact us for assistance.
- We do not ship to P.O. Boxes or APO/FPO addresses.
Order Tracking
- Once your order has shipped, you will receive an email with tracking information.
- You can track your order using the tracking number provided.
Lost, Damaged, or Stolen Packages
- La Petite Labs is not liable for lost, damaged, or stolen packages.
- If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim.
- However, do contact us at hello@lapetitelabs.com and our team will try our best to make it right.
Shipping Address Accuracy
- Please ensure that your shipping address is correct. La Petite Labs is not responsible for orders shipped to incorrect addresses provided by the customer.
Questions?
- If you have any questions or need assistance, please contact our customer service team at hello@lapetitelabs.com
Thank you for choosing La Petite Labs. We appreciate your business and are here to help with any questions you may have!
