Partner program terms

1. The Program and joining

The La Petite Labs Partner Program is offered by American Valley LLC, trading as La Petite Labs (“we”, “us”), at 30 N. Gould St. Ste N, Sheridan, Wyoming 82801, United States. “You” means the person, clinic or business we accept into the Program.

We review applications individually. Submitting an application does not create a partner account or activate a code. Participation begins after approval, confirmation of your code and payment arrangements, and your express acceptance of these terms. If you join for a business, you confirm you have authority to accept for that business, which will be the partner and payee.

You must be at least 18 and have legal capacity to enter this agreement where you are based. We accept applications only from partners based in the United States and Canada. Keep your contact and payee information accurate.

Veterinary and creator partners receive the same referral offer. Clinics do not need a social media following. Product evaluation and wholesale inquiries are separate and do not require a referral account or acceptance of these referral terms.

2. Your code and the customer’s discount

Your assigned code gives customers 10% off eligible one-time purchases and an additional 10% off the applicable subscription price, including the welcome subscription price and every eligible renewal. When applied at subscription checkout, the code continues on that subscription’s renewals without being re-entered each month. There is no preset recurring-cycle limit.

Customers use the code again for separate purchases and new subscriptions. Canceling a subscription does not by itself prevent use of the code on a later eligible purchase. The lifetime benefit is a percentage discount, not a fixed product price or a promise of continuous stock.

The partner discount is additional to subscription pricing. It cannot be combined with another promotional product or order discount code unless we expressly allow it. Normal free-shipping eligibility still applies. The discount excludes shipping, tax, gift-card purchases, wholesale and purchases from other retailers.

Share your code and referral link with your clients or audience through permitted channels. Keep login credentials private. Do not transfer your account, code ownership or commission rights without our written agreement. A clinic or business should designate an authorized account administrator.

3. Which orders earn commission

This is a code-based program. An eligible order earns commission for the partner whose assigned code is validly applied to it. Eligible subscription renewals earn commission when that code remains applied to the subscription and carries through to the renewal order. The customer does not need to click your link again for each qualifying renewal.

Every eligible coded order can earn commission, with no preset number of orders or months. A separate purchase or new subscription needs your code again. An earlier referral does not permanently assign every future purchase by that customer to you. An uncoded purchase is not automatically attributed, and an order using another partner’s valid code is attributed to that code. We do not pay two partners for the same order.

Your link helps customers reach your offer. This offer does not promise a separate cookie window or uncoded-order attribution. Any additional link-only benefit must be expressly included in your accepted agreement.

Existing customers can qualify on new eligible coded orders. There is no retroactive commission on earlier purchases. Your own purchases and purchases by your household or participating business do not qualify.

Contact us with the order reference if you believe an eligible order was missed or attributed incorrectly. We will review the evidence and correct a verified error. A tracking failure does not by itself cancel commission on an otherwise eligible coded order.

4. The 20% commission

You earn 20% of eligible net product revenue on orders attributed under section 3. This means the product amount paid after all discounts, including the customer’s 10% partner discount, excluding shipping, taxes and refunded or charged-back amounts. Our product costs and ordinary payment-processing fees are not deducted from that base.

Orders must be completed, paid retail purchases on lapetitelabs.com. Wholesale, gift-card purchases and purchases through other retailers, including Amazon and Chewy, do not qualify. A redeemed gift card used to pay for eligible products is a payment method, not another product discount.

For example, a $100 eligible product order becomes $90 after the partner discount. Your commission is 20% of $90, or $18. The same calculation applies to qualifying subscription renewals.

5. Approval, refunds and payment

Each eligible order, including each subscription renewal, has its own commission hold. Commission is ordinarily eligible for approval 90 calendar days after that order is paid. For a qualifying first-box order, approval is no earlier than the later of 90 calendar days after payment and 60 calendar days after delivery under the First Box Money-Back Guarantee applicable to that order. This commission hold does not extend a customer’s refund rights or give a renewal a first-box refund entitlement.

An unresolved timely refund claim, open chargeback or documented fraud or eligibility review may delay approval of the affected amount beyond that date. We will identify the reason, review the hold as the issue is resolved, and release any eligible amount once the ordinary hold and the specific issue are cleared. Resolving a claim does not restart a new 90-day period. Unrelated legitimate commissions are not forfeited or held solely because another order is disputed.

Refunds, cancellations and chargebacks reduce or reverse only the related commission, in proportion to the ineligible net product amount. These adjustments can occur before or after approval or payment. If a commission has already been paid, we may offset the reversal against unpaid commissions. If the reversal exceeds the available unpaid balance, the remainder is recorded as a negative commission balance and offset against future approved commissions. Each adjustment will be recorded, and the same amount will not be deducted twice.

Once an amount clears its hold and is approved, it enters the next monthly payout process. We pay approved commissions in US dollars using the cash payment method agreed with you at activation. Any minimum payment amount, payment fees or provider limitations will be disclosed and agreed before activation. Smaller balances carried forward under an agreed minimum are not forfeited. Payment-provider settlement and conversion times can vary.

This 90-day schedule applies to new partners who accept this version and to future orders covered by an existing partner’s expressly accepted update. Publishing this page or changing an app setting does not extend an existing partner’s accepted hold period or restart the clock on an earlier order. Existing balances remain subject to their applicable accepted terms and legitimate order adjustments.

Provide the payee and tax information needed for lawful payment through the secure process we specify. You are responsible for taxes on your earnings; we may withhold or issue tax information where required by law. A dashboard status is a record, not proof that money has arrived: contact us about a missing or failed payment so we can reconcile it.

6. What lifetime means

The 20% commission and 10% customer offer have no preset expiry or maximum number of eligible coded orders. They include every qualifying subscription renewal while the code remains applied. They do not guarantee customer spending, subscription duration or attribution of uncoded purchases.

Stopping promotion, inactivity or a no-fault end to the promotional relationship does not by itself remove valid existing code and renewal entitlements. We will maintain the code or provide an equivalent replacement so the accepted 20% rate and legitimate customer discount can continue. Closing the Program to new partners does not by itself cancel these existing commitments.

We may suspend activity while investigating specific evidence of fraud, unlawful conduct or serious customer risk. We may end future commission rights for substantiated fraud, a material breach that remains uncorrected after a reasonable opportunity to correct it, or where payment is prohibited by law. We will explain the grounds. Legitimate commissions already earned remain subject to ordinary approval and payment; unrelated amounts are not confiscated.

A customer’s legitimate savings are separate from the partner’s commission. If a code must be retired, we will preserve the discount on an existing eligible subscription and provide a replacement way for a verified previously qualifying customer to receive 10% off later eligible purchases and new subscriptions. The customer may need to contact us and apply a replacement code. This does not create automatic customer-wide attribution. A replacement discount after a for-cause partner termination need not carry commission for that partner.

The offer applies while La Petite Labs continues to offer the relevant direct retail purchases, subject to the specific legal and for-cause exceptions above. Fraudulent or ineligible discount use can be corrected.

7. Honest recommendations and disclosure

Clearly disclose commissions and complimentary products next to a recommendation, in words your audience will notice and understand. For example: “I’m a La Petite Labs partner and earn a commission when you buy with my code.” Disclose free products even if you were not required to post.

Share honest opinions and follow applicable advertising laws, the FTC’s Endorsement Guides where applicable, and each platform’s rules. Use required platform disclosure tools, alongside a clear explanation when the platform label alone is insufficient.

8. Product claims and permitted promotion

Use only claims and supporting figures expressly supplied or approved for partner marketing, with their qualifications and context. Words such as “supports” and “helps” do not make an unsupported claim acceptable. Do not claim our products diagnose, treat, cure or prevent disease or replace veterinary care. Do not present ingredient research as a trial of the finished product, promise results, or imply an unverified regulator, professional-body or retailer endorsement.

Do not give promotional serving advice beyond approved product guidance. These marketing rules do not direct a licensed clinician’s independent patient-care judgment or authorize anyone to give advice beyond their professional authority. Correct or remove identified noncompliant content promptly after notice.

Do not use spam, fabricated referrals, self-referrals, coupon/deal/cashback sites or unapproved incentives. Do not bid on our brand names in paid search, use them in domains or accounts without permission, interfere with another partner’s tracking, or represent yourself as authorized to speak or contract for us.

9. Veterinary independence and evaluation

Veterinary partners retain independent clinical judgment and should recommend products only where appropriate. Disclose the financial relationship to clients and comply with the rules of your licensing jurisdiction on financial interests, product sales, consent and professional independence. We may request practice and licensing information before activation.

The Veterinary Evaluation Program is separate. Accepted participants receive complimentary products for suitable senior cats or dogs during an agreed observation window, followed by independent clinician feedback. No positive review or referral account is required. Publication needs separate permission and disclosure of the relationship. Referral commissions are earned from eligible purchases, not from writing a review.

Do not submit consumer-style reviews or ratings as a Program deliverable or present a commercial relationship as an independent customer review. This restriction does not prevent honest clinician feedback separately invited and published with permission and disclosure. Follow retailer review policies. Remove client and patient identifiers from feedback unless the necessary permission has been obtained; permission to share privately is not automatically permission to publish.

10. Samples, content and brand materials

Complimentary products may be offered to selected partners and are not guaranteed to every applicant. Unless separately agreed, samples do not require a post or a favorable opinion.

You own your content. We will obtain permission for reuse, including any clinician feedback, and separate written permission for paid advertising or use through your social account. Joining alone does not give us access to that account.

You may use approved brand materials to promote La Petite Labs under these terms. Do not materially alter them or imply a broader relationship. The materials remain ours, and this permission can be withdrawn for misuse. Your content must respect other people’s rights and privacy.

11. Privacy and confidentiality

Protect confidential information shared through the Program, including private dashboard data and unreleased plans. This does not prevent lawful reporting or confidential professional advice.

Use customer information supplied through the Program only for its authorized purpose, not unrelated contact or marketing. A clinic may continue its lawful professional relationship using its own client records. Do not send patient records, tax documents or banking details through ordinary application forms. We handle personal information under our Privacy Policy.

12. Wholesale

Stocking our products requires a separate written agreement. Wholesale inquiries do not enroll you as a referral partner, and wholesale orders do not also earn affiliate commission.

13. Changes and existing partners

We will notify affected partners of material changes and request express agreement before changing an existing partner’s commercial terms. An update or dashboard setting does not silently reduce an accepted 20% code-based entitlement, a legitimate customer discount or commissions already earned. Changes necessary to comply with law will be explained and limited to what is required.

Existing partners retain their applicable earlier agreement until they accept a documented update. Their history, legitimate balances and any continuing legacy-code commitments are not erased by publication of this page.

14. The agreement and questions

You are an independent partner, not our employee, agent or representative, and cannot make commitments for us. You are responsible for your own costs and applicable legal and professional obligations. Earnings illustrations use stated assumptions; they are not promises of typical results or future retention.

The version you accept governs your participation. A separate written agreement signed by both parties takes priority only where it expressly changes these terms. A summary, calculator or dashboard label does not silently override an accepted agreement. If a provision cannot be enforced, the remaining provisions apply to the extent permitted by law. Nothing here excludes rights that cannot lawfully be excluded.

Contact hello@lapetitelabs.com about the Program, payment or a concern with this agreement. Our address is American Valley LLC, 30 N. Gould St. Ste N, Sheridan, Wyoming 82801, United States.

Back to the Partner Program